Bank CSA I Part Time - Rye / Req 1066

Partners Bank - Rye, NY

Part-time - Entry Level

Rye, NY

Credit Intermediation and Related Activities

About the position

The Customer Service Assistant I is responsible for performing a variety of teller and customer service duties within a community bank setting. This role requires proficiency in processing teller transactions and handling customer inquiries, while also promoting the bank's deposit and electronic banking products. The position emphasizes strong customer service and sales skills, aiming to meet customer needs through effective communication and problem resolution.

Responsibilities

• Perform a variety of teller transactions and customer service tasks.
• Open routine checking, savings, and certificate of deposit accounts.
• Process account maintenance and handle customer inquiries.
• Provide prompt problem resolution for customer issues.
• Identify cross-sell opportunities and recommend appropriate products and services.
• Maintain and balance a cash drawer accurately and efficiently.
• Participate in ongoing job-related training programs.
• Follow various policies, guidelines, and procedures including security and compliance.

Requirements

• Minimum of one year of teller or customer service banking experience in a branch or call center environment.
• Strong sales, service, interpersonal, and communication skills.
• Ability to interact well with others and work in a team environment.
• Strong organizational, technical, and computer skills.
• Ability to adapt to change and effectively multitask.
• Strong knowledge of teller and customer service processes, policies, guidelines, and procedures.
• Satisfactory product knowledge of banking products and services.

Benefits

• Generous compensation and benefits package.
• Opportunities for growth and flexible work schedules.