First Citizens Bank - Hartsville, SC
posted about 2 months ago
Full-time
Hartsville, SC
Credit Intermediation and Related Activities
About the position
The Sales and Service Representative at First Citizens is a customer-focused role responsible for processing transactions and addressing customer service requests within the branch. This position emphasizes customer engagement, education about banking services, and supporting the sales efforts of the branch team by identifying and referring sales opportunities to appropriate bank partners.
Responsibilities
- Engaging customers in conversation to understand their banking needs and preferences
- Processing transactions accurately and efficiently
- Providing assistance with account servicing needs
- Facilitating customer awareness and education of bank services, including digital banking capabilities
- Introducing customers to other branch team members or bank partners who can provide solutions for their financial needs
- Providing coverage to multiple branches.
Requirements
- High School Diploma or GED
- 6 months customer service experience
- Must possess a valid driver's license.
Nice-to-haves
- Sales experience
Benefits
- Comprehensive benefits program for full-time associates (20+ hours)
- Customized offerings designed to support families
