Bank Manager

$50,400 - $93,600/Yr

BMO - Omaha, NE

Full-time - Mid Level

Omaha, NE

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

The Bank Manager is responsible for guiding, directing, and coaching employees to deliver exceptional service to customers while achieving strategic business objectives. This role involves advising customers on financial products, managing branch operations, and fostering a culture aligned with BMO's values. The Bank Manager will also develop and execute business plans to maximize growth and customer retention, while ensuring compliance with legal and regulatory requirements.

Responsibilities

• Guide, direct, and coach employees to deliver exceptional service to customers.
• Advise customers on products and strategies that meet their financial objectives.
• Support sales and customer service activities to meet strategic goals.
• Act as an originator of consumer loans and ensure compliance with registration requirements.
• Foster a culture aligned with BMO's purpose and values.
• Build interdependent teams that collaborate across functional groups.
• Attract, retain, and enable the career development of top talent.
• Develop and execute a branch business plan to maximize business growth.
• Conduct sales calls and establish a personal referral network.
• Develop and maintain a network in the community to enhance the Bank's visibility.
• Resolve customer-related issues using knowledge of bank services and products.
• Monitor sales and service performance against plans and develop action plans to close gaps.
• Lead the implementation of new programs, products, and processes within the branch.

Requirements

• Typically between 4 - 6 years of relevant experience and a post-secondary degree in a related field.
• Previous supervisory or management experience is preferred.
• In-depth knowledge of retail banking products and services.
• Advanced knowledge of competitive marketplace and trends in product offerings.
• Working knowledge of branch operational processes and policies.
• Technical proficiency gained through education and/or business experience.
• Strong verbal and written communication skills.
• Collaboration and team skills.
• Analytical and problem-solving skills.
• Influence skills and data-driven decision-making.

Nice-to-haves

• Experience in community involvement and building referral networks.
• Knowledge of applicable regulations and audit standards.

Benefits

• Health insurance
• Life insurance
• Retirement plan
• Tuition reimbursement