Bank Sales and Service Representative (Teller)

First Citizens Bank • New Bern, NC

401d

About The Position

The Sales and Service Representative at First Citizens is a customer-facing role responsible for processing transactions and addressing customer service requests within the branch. This position plays a crucial role in enhancing customer awareness of the bank's capabilities and resources while supporting the sales efforts of the branch team by identifying and referring sales opportunities to appropriate bank partners.

Requirements

• High School Diploma or GED
• 6 months customer service experience

Nice To Haves

• Sales experience
• Financial literacy
• Knowledge of retail banking products and services

Responsibilities

• Engaging customers in conversation to understand their banking needs and preferences
• Processing transactions accurately and efficiently
• Providing assistance with account servicing needs
• Facilitating customer awareness and education of bank services, including digital banking capabilities
• Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Benefits

• Comprehensive benefits program for full-time associates (20+ hours)
• Customized offerings designed to support families

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED