First Northern Bank & Trust Co - Coplay, PA
posted about 2 months ago
Full-time - Entry Level
Coplay, PA
Credit Intermediation and Related Activities
About the position
The Bank Teller position involves operating a teller window to provide various banking services to customers, including processing transactions, answering inquiries, and cross-selling bank products. The role requires maintaining a thorough knowledge of bank services and ensuring customer satisfaction while adhering to bank policies and regulations.
Responsibilities
- Process transactions on Teller Processing System including deposits, check cashing, loan payments, and safe deposit box payments.
- Examine checks for endorsement and legality, and verify identification and funds availability.
- Maintain extensive knowledge of bank products and services to recommend appropriate options to customers.
- Balance cash drawer daily and assist in daily ATM settlement with the manager.
- Answer incoming phone calls regarding account inquiries and resolve problems with accounts.
- Sell treasurer's checks and money orders, and process applications for Master Money Cards.
- Open new night depository agreements for business customers and process deposits under dual control.
- Complete CTRs as required and monitor cash items.
- Assist customers with account-related requests such as opening Christmas Club accounts and stop payment orders.
- Resolve discrepancies concerning customers' accounts.
Requirements
- High School Graduate or General Education Degree (GED).
- Six months to one year of teller experience preferred but not required.
- Previous cash handling experience required.
- Computer skills to know bank teller computer systems and Microsoft Word.
Nice-to-haves
- Experience in banking preferred.
- Customer service experience preferred.
Benefits
- 401(k)
- Bereavement leave
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
