Banking Center Manager (Full Time) - Burkburnett

Prosperity Bank - Burkburnett, TX

Full-time - Mid Level

Burkburnett, TX

Credit Intermediation and Related Activities

About the position

The Banking Center Manager is responsible for directing and administering the operational efforts of the banking center, ensuring compliance with established policies and procedures while providing a full range of services to customers. This role involves supervising staff, managing banking center transactions, and ensuring profitability in line with bank standards.

Responsibilities

• Direct and administer the operational efforts of the banking center.
• Ensure compliance with established policies and procedures.
• Oversee the provision of services to customers and prospective customers.
• Train, direct, and supervise lobby and teller staff.
• Ensure banking center transactions, expenses, and profitability align with bank standards.
• Supervise work scheduling and workflow of daily operations.
• Ensure banking center security procedures are followed by associates.
• Assist with customer service functions and cross-sell bank services.
• Implement changes to established policies and procedures within the banking center.
• Maintain proper cash controls and ensure transactions are balanced at the end of each day.
• Conduct regular meetings with banking center employees for training and updates.
• Track individual progress and conduct performance appraisals.
• Establish and maintain effective business relations with customers.

Requirements

• Associate degree in business or a related field, or equivalent combination of training and work experience.
• Minimum three years related experience in a financial institution, with at least two years of supervisory experience.
• Thorough knowledge of bank services and products.
• Understanding of related legal and regulatory requirements.
• Strong interpersonal, leadership, and supervisory skills.
• Ability to operate related computer applications and business equipment.

Nice-to-haves

• Experience in a financial institution with a focus on customer service.
• Familiarity with branch functions, policies, and procedures.

Benefits

• Leadership training provided