Banking Center Manager II

$67,253 - $67,253/Yr

Dickinson Financial Corporation - Denver, CO

Full-time - Mid Level

Denver, CO

Credit Intermediation and Related Activities

About the position

The Banking Center Manager II is responsible for the overall success of the assigned banking center, ensuring profitability through effective sales and promotion of bank products. This role involves managing operations, providing leadership to associates, and creating a positive client experience. The manager also supports other banking centers and is expected to uphold ethical standards and compliance with banking regulations.

Responsibilities

• Deliver a fast, easy, and personal client experience consistent with company standards.
• Measure and manage sales based on daily, monthly, quarterly, and annual budgeted goals.
• Market bank products to target clients and promote goodwill to generate new business.
• Provide community education outreach to fulfill CRA commitments.
• Educate clients and associates on digital banking platforms and self-service channels.
• Coach and mentor staff through regular meetings and role play.
• Implement banking center procedures and conduct regular audits to ensure security and profitability.
• Ensure a safe work environment and positive bank image through regular inspections and maintenance.
• Maintain confidentiality of client and associate information and ensure adherence to security processes.
• Supervise banking center staff, including hiring, coaching, and performance evaluations.
• Ensure timely completion of scheduling and timecard approvals.
• Perform banking center transactions during busy times and assist clients as needed.
• Ensure satisfactory outcomes of audits and reviews by compliance and regulatory bodies.
• Communicate and instill corporate initiatives and vision within the team.
• Complete other specified duties as assigned.

Requirements

• High school diploma, GED, or equivalent is required; Bachelor's degree preferred.
• 1-year banking center experience; experience with DFC banks is preferred.
• 1-year management/supervisory experience required.
• Sales or networking experience required; sales and marketing aptitude required.
• Proven track record of business development skills.
• Strong written and verbal communication skills.
• Basic math and counting skills.
• High emotional intelligence with proven ability to motivate and coach others.
• Ability to multi-task and be comfortable with on-the-job training.
• Proficiency with common computer programs (i.e. Windows, MS Office, email, etc.).
• Thorough understanding of retail banking loan and deposit products.
• Ability to travel outside of the banking center within the local area, up to 20%, is required.
• Ability to be NMLS licensed and registered.

Benefits

• Medical
• Dental
• Vision
• 401(k) plan
• Company paid life insurance
• Short and Long-term disability insurance
• Company paid vacation, paid leave and holidays