Banking Center Manager II

$67,253 - $67,253/Yr

Academy Bank - Denver, CO

Full-time - Mid Level

Denver, CO

Credit Intermediation and Related Activities

About the position

The Banking Center Manager II is responsible for the overall success of the assigned banking center, ensuring profitability through effective sales and promotion of bank products. This role involves providing management support to other banking centers, creating a positive environment for clients and associates, and leading banking center operations. The manager is expected to deliver exceptional client experiences, oversee staff performance, and ensure compliance with banking procedures and regulations.

Responsibilities

• Deliver a Fast, Easy, and Personal client experience consistent with company's standards.
• Measure and manage sales based on daily, monthly, quarterly, and annual budgeted goals.
• Market bank products to target clients and promote goodwill to generate new business.
• Provide community education outreach to fulfill CRA commitments.
• Educate clients and associates on digital banking platforms and self-service channels.
• Coach and mentor staff through regular meetings and performance evaluations.
• Implement banking center procedures and conduct regular audits to ensure security and profitability.
• Ensure a safe work environment and positive bank image through regular inspections and maintenance.
• Maintain confidentiality of client and associate information and ensure adherence to security processes.
• Supervise banking center staff, including hiring, training, and performance management.
• Conduct regular meetings and provide feedback to associates for career development.
• Perform banking center transactions during busy times and assist clients with various banking needs.
• Ensure satisfactory outcomes of audits and compliance reviews.

Requirements

• High school diploma, GED, or equivalent is required; Bachelor's degree preferred.
• 1-year banking center experience; experience with DFC banks is preferred.
• 1-year management/supervisory experience required.
• Sales or networking experience required; sales and marketing aptitude required.
• Proven track record of business development skills.
• Strong written and verbal communication skills.
• Basic math and counting skills.
• High emotional intelligence with proven ability to motivate and coach others.
• Ability to multi-task and be comfortable with on-the-job training.
• Proficiency with common computer programs (i.e. Windows, MS Office, email, etc.).
• Thorough understanding of retail banking loan and deposit products.
• Ability to travel outside of the banking center within the local area, up to 20%, is required.
• Ability to be NMLS licensed and registered.

Benefits

• Medical
• Dental
• Vision
• 401(k) plan
• Company paid life insurance
• Short and Long-term disability insurance
• Company paid vacation, paid leave and holidays