Banking Center Manager

$62,800 - $83,700/Yr

Midland States Bank - Columbia, IL

Full-time - Mid Level

Columbia, IL

Credit Intermediation and Related Activities

About the position

The Banking Center Manager at Midland States Bank is a leadership role responsible for driving business development and managing a team of sales and service professionals. This position focuses on achieving performance targets, ensuring operational excellence, and delivering exceptional customer experiences. The manager will mentor staff, foster a cohesive team environment, and engage with customers to build long-lasting relationships while promoting the bank's products and services.

Responsibilities

• Direct the work of staff to identify financial needs of customers.
• Set expectations and career development plans for branch staff.
• Generate portfolio growth by identifying cross-sell opportunities.
• Integrate business partners into the branch team to drive sales.
• Create and execute effective business plans to grow market share.
• Develop and maintain relationships with small business customers.
• Provide timely performance feedback to employees.
• Review branch activity reports to meet profit and performance objectives.
• Cultivate an engaged and inclusive team environment.
• Participate in community activities and bank-sponsored events.
• Lead strategic district initiatives to improve processes and results.

Requirements

• Minimum 5 years of sales management experience with a proven track record.
• Minimum 5 years of retail sales and customer service experience.
• National Mortgage Licensing System (NMLS) registration required.
• Ability to stand for extended periods of time.
• Ability to lift and transport coin and currency bags (25lbs to 50lbs).

Nice-to-haves

• Multilingual speakers are encouraged to apply.

Benefits

• Comprehensive healthcare
• Well-being benefits
• Paid family leave
• Generous paid time off
• Employee Stock Purchase Plan
• 401K plan with company match
• Opportunity to participate in Non-Qualified Deferred Compensation plan.