First Horizon - Greenville, SC
posted about 2 months ago
Full-time - Mid Level
Greenville, SC
5,001-10,000 employees
Credit Intermediation and Related Activities
About the position
The Banking Center Manager will lead a team in a banking center, focusing on business development, client relationship management, and ensuring high-quality customer service. This role involves community engagement and oversight of all banking center functions to drive team success and meet financial goals.
Responsibilities
- Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals.
- Involvement in the local market/community through civic organizations or community groups.
- Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales.
- Develop, identify and implement activities within the branch market area in conjunction with support groups such as retail administration for retail branch managers.
- Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels.
- Regularly monitor the efficiencies of production standards.
- Ensure that regulatory compliance standards are met.
- Responsible for controlling operational and administrative expenses.
- Responsible for resolving all customer service problems.
- Responsible for representing the company in a professional manner at all civic and community affairs.
Requirements
- Bachelor's degree
- 1-2 years related experience or an equivalent combination of education and experience
- Experience with Microsoft Word, Excel, and Outlook
- Compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations.
Benefits
- Medical with wellness incentives
- Dental insurance
- Vision insurance
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
