Banking Center Manager

About the position

The Banking Center Manager position is responsible for the day-to-day duties of managing a banking office and assisting their respective SVP, Retail Banking in oversight of the sales, operations, customer service, and business development within the market, including profits and productivity.

Responsibilities

• Supervise staff and activities of the banking center and assist the SVP, Retail Banking in meeting goals in retail, consumer, and commercial product sales.
• Possess the ability to conduct all 'teller' functions expected of a Relationship Banker and assist staff as needed.
• Bring in new customers and boost profits.
• Create and analyze management information and reports.
• Set targets for staff and branch and ensure they are met.
• Train and supervise staff, ensuring compliance with Bank policy and industry regulations.
• Assist in marketing and publicizing new and existing products and services, often acting as a liaison between your staff and other lines of business including but not limited to Treasury Management, Commercial Lending, and Residential Lending.
• Possess a broad knowledge of bank products and services, as well as compliance-related issues, being a go-to resource of expertise for colleagues and clients alike.
• Assist customer understanding of banking, including problem resolution and ensuring the products fit their financial needs, coaching staff to maintain at least a basic understanding to execute as well.
• Comply with internal security policies and procedures and maintain customer confidentiality at all times.
• Adhere to all regulations, policies, and record-keeping requirements. Complete all required training related to bank regulations and policies.

Requirements

• Management background with at least three years' experience in banking/sales environment preferred.
• High school diploma or general educational degree (GED) with some banking/finance experience or education preferred.
• Strong prior experience in product knowledge and cross-selling performance expected with position.
• Maintain a registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements.
• Proficient computer skills are required and the ability to learn various Banking Software programs.

Benefits

• Excellent Benefits Package: Top benefits include dependent coverage, generous PTO, Federal Holidays, and Paid Parental Leave for those who qualify for eligibility.
• Professional development opportunities including educational/training opportunities.
• 'Accelerated' 401k Plan and Employee Match of 50% of the first 8% deferred, available your first full month of employment with a 3-year vesting.
• Employee Banking Promos and Direct Deposit of payroll to CFBank Account (over 90% of our employees bank with us!).
• Employee Assistance Program with a wide range of free resources such as estate planning and mental wellness resources.
• One of the most collaborative environments you'll find, with a team of hard-working mutually invested professionals who are excited about shared success.