Banking Center Relationship Banker 1

$38,480 - $47,840/Yr

Webster Bank - Rocky Hill, CT

Full-time - Entry Level

Rocky Hill, CT

Credit Intermediation and Related Activities

About the position

The Relationship Banker I role at Webster Bank focuses on providing exceptional service to Banking Center customers while assisting the team in achieving sales, service, and operational goals. This position involves processing customer financial transactions, understanding customer needs, and promoting appropriate financial products and services. The role emphasizes building strong relationships with clients and collaborating with various business segments to enhance customer satisfaction and drive the bank's growth.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives
• Expected to achieve/exceed both individual and team goals in sales, service and operations
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Requirements

• High school diploma/GED required; Associate's or Bachelor's degree preferred
• 2-3 years of customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule
• Self-starter and highly motivated
• Working knowledge of all products and services
• Keeps current with all systems used for branch transaction processing
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment

Benefits

• Incentive compensation based on performance