Banking Center Relationship Banker 1

$38,480 - $47,840/Yr

Webster Bank - Essex, CT

Full-time - Entry Level

Essex, CT

251-500 employees

Credit Intermediation and Related Activities

About the position

The Relationship Banker I role at Webster Bank is designed to provide exceptional service to Banking Center customers while assisting the team in achieving sales, service, and operational goals. This position involves processing customer financial transactions in compliance with banking regulations and guidelines, utilizing strong communication skills to understand customer needs, and fostering relationships to optimize sales opportunities.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services through needs-based conversations to build and deepen relationships.
• Performs routine teller transactions like deposits, withdrawals, check cashing, loan payments, and other transactions.
• Supports segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
• Expected to achieve/exceed both individual and team goals in sales, service, and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures.
• Meets/exceeds branch audits and operations evaluation requirements.

Requirements

• High school diploma/GED required; Associate's or Bachelor's degree preferred.
• 2-3 years of customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Demonstrates strong customer service skills and the ability to support teamwork.

Nice-to-haves

• Experience in sales is preferred.

Benefits

• Incentive compensation based on performance.
• Robust development opportunities for career growth.