Banking Services Analyst IV - Retail Servicing

$71,986 - $119,976/Yr

M&T Bank - Buffalo, NY

Full-time - Mid Level

Buffalo, NY

Credit Intermediation and Related Activities

About the position

The Banking Services Analyst IV - Retail Servicing at M&T Bank is responsible for independently leading projects within the Retail Servicing department and representing the department in enterprise-wide projects. This role involves conducting complex analyses, producing detailed reports, and managing departmental audits while ensuring compliance with risk and regulatory standards.

Responsibilities

• Develop and produce highly complex departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, work flow analyses, and financial analyses for one or more functional areas of Retail Servicing.
• Conduct highly complex analysis and judgment-based work over a standard discipline or a range of disciplines to support Retail Servicing decisions.
• Conduct highly complex data review, research, and/or reconciliation for assigned areas of Retail Servicing.
• Lead the drafting and editing of procedures related to one or more functional areas of Retail Servicing to maintain their currency.
• Lead support provided for departmental audits including user certifications and compliance testing for Retail Servicing.
• Manage and facilitate the planning, testing, and implementing of new projects, systems, products, and regulatory changes impacting assigned Retail Servicing team(s).
• Lead departmental system support, coordinating with internal business partners, external vendors, and Technology to address issues for assigned Retail Servicing team(s).
• Provide functional system expertise to colleagues within one or more functional areas of Retail Servicing or the entire COE.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Requirements

• Bachelor's degree and a minimum of 3 years' related experience, OR in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' related experience.
• Strong analytical skills.
• Strong organizational skills.
• Proficiency with personal computers as well as pertinent word processing and spreadsheet software.
• Strong verbal and written communication skills.

Nice-to-haves

• Prior experience in functional areas supported.