Bankruptcy & Recovery Specialist III

$26 - $26/Yr

Patelco Credit Union - Dublin, CA

Full-time

Dublin, CA

Credit Intermediation and Related Activities

About the position

In this role, responsibilities will include analyzing & tracking incoming bankruptcy notices and payments on bankrupt and collection of recovery accounts. The successful candidate will possess strong organizational skills, excellent communication skills with a strong capability of making sound decisions.

Responsibilities

• Track incoming Bankruptcy Notices and ATTY/Trustee/Agency payments on Bankrupt and Recovery accounts
• Review new Bankruptcy filings and ensure credit union is protected against loss
• File Proofs of Claim in CH13 and CH7 asset cases
• Referring BK accounts to BK legal counsel
• Negotiate bankruptcy reaffirmations
• Process BK discharge and dismissal notices on system
• Post monthly Bankruptcy Trustee, Collection agency, and member payments
• Collect past due balances on charged-off loans/shares and negotiate payment arrangements or assist in asset liquidation processes
• Negotiate and approve loan settlements offers
• Ensure all member contact is conducted in a respectful and professional manner and in full compliance with regulations & the credit union's standards
• Manage and control assigned queue(s) and ensure goals assigned for the queue(s) as well as departmental goals are achieved on a consistent & compliant basis
• Place non-BK charge-off accounts to collection agencies and attorneys when appropriate
• Track and manage collections agencies performance
• Place delinquent auto loans for Repossession
• Prepare and update various reports for charge offs, BK, CH7, CH13
• Coordinate and support vendor relationships & accounts payable
• Assist members with credit disputes
• May represent Patelco Credit Union for various court appearances
• May be responsible for Quality Control monitoring and reviews
• Other duties as assigned

Requirements

• 4+ years Bankruptcy/Collections experience required
• Knowledge of US Bankruptcy System
• Knowledge of Collection Process
• Knowledge of collection process for non-BK charge-off recovery members

Nice-to-haves

• Very strong organizational skills
• Strong verbal and written communication skills
• Team player
• Strong negotiation skills
• Strong knowledge of Microsoft Word and Excel
• Strong decision-making skills
• Ability to meet numerous deadlines in fast-paced environment
• Ability to work independently

Benefits

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Rewards for completing wellness related activities
• Competitive compensation packages with bonus opportunity
• 401(k) with 3% Safe Harbor and 5% employer match
• Discounts on loan products
• Tuition reimbursement
• Employee Assistance Program (EAP)
• PTO for part-time and full-time positions
• Paid holidays
• On-the-job training and skills development
• Internal transfer opportunities for career growth
• Volunteer work