Banquet Captain

American Golf Corporation • Mission Viejo, CA

401d

About The Position

The Banquet Captain is responsible for supervising and managing banquet events, ensuring smooth operations and prioritizing guest comfort and safety. This role requires strong leadership skills and the ability to manage multiple streams of information, especially in high-pressure situations.

Requirements

• Minimum of 2 years' experience in the service industry, preferably in catering/banquet.
• Ability to communicate effectively with members, guests, co-workers, and management.
• Strong customer service skills and able to resolve customer issues or complaints.
• Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law.
• High School diploma required.

Nice To Haves

• Knowledge of Food Service Regulations
• Basic Math skills
• Friendliness
• Energy Level
• Efficiency

Responsibilities

• Review and understand Banquet Event Orders (BEO's) or Event Plan at the beginning of each shift to ensure banquet rooms are set appropriately.
• Assist managers and organizers with planning the layout and logistics of events.
• Schedule and manage shifts and timetables.
• Train staff on serving etiquette.
• Ensure banquet courses are served on time.
• Monitor supplies, equipment, and furniture inventory.
• Tend to guests' requests, questions, and issues.
• Ensure the venue and facilities remain neat and clean.
• Ensure safety regulations are communicated and adhered to.

What This Job Offers

• Job Type: Full-time
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED