Banquet Set-up Houseperson FT

Omni Hotels - Hot Springs, VA

Full-time - Entry Level

Remote - Hot Springs, VA

Accommodation

About the position

The Banquet Set-up Houseperson is responsible for ensuring the function room is set according to guest expectations and Omni standards. This position, reporting to the Banquet Set-up Supervisor, will set up, breakdown, and clean all space associated with banquets and conventions at the beautiful Omni Homestead.

Responsibilities

• Cleans banquet and meeting facilities prior to set-up.
• Sets equipment (i.e., tables, chairs, linens, office items, etc.) to Daily Work Sheet specifications.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, or guest rooms.
• Organize and maintain the back of the house areas to ensure a productive, safe and energy conserving work environment.
• Set-up, stock, and maintain meeting rooms.
• Refresh meeting rooms during meals and coffee breaks.
• Complete final breakdown of meeting rooms.
• Clean and return equipment to proper locations.
• Must be able to follow instructions based on the Banquet Event Order.
• Assist other departments when needed to ensure optimum service to guests.

Requirements

• Previous banquet and event set up experience, preferred.
• Previous hospitality/customer service experience, preferred.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by radio.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to think clearly, quickly and make concise decisions.
• Ability to prioritize, organize and follow up in a fast-paced environment.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to work flexible shifts including nights, weekends, and holidays and evenings.
• Must be able to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Benefits

• Medical insurance options
• Dental insurance options
• Vision insurance options
• Resort-specific discounts on dining, rooms, retail, and activities