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Hilton - Allen, TX

posted about 2 months ago

Full-time - Entry Level
Allen, TX
1,001-5,000 employees
Accommodation

About the position

The Banquet Server is responsible for the setup and service of all assigned banquet functions, ensuring a friendly and efficient service experience for guests. This part-time role requires maintaining high standards of personal appearance and compliance with hospitality regulations while working in a fast-paced environment.

Responsibilities

  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling.
  • Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag.
  • Comply with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements applicable to the position, including Alcohol Awareness and Food Safety.
  • Perform preparatory tasks and side work duties to ensure guests are served promptly and efficiently.
  • Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
  • Interact with guests and colleagues, maintaining a high level of trust and responsibility.

Requirements

  • High School diploma or equivalent preferred.
  • Experience in a hotel or related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations).
  • Ability to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful high-pressure situations.

Benefits

  • 401(k)
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
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