Barista - PT

Barnes & Noble • Issaquah, WA

395d

About The Position

As a Barista, you will provide exceptional service to customers by crafting beverages and baked goods, ensuring a delightful experience. Your role involves engaging with customers, making personalized recommendations, and maintaining a welcoming café environment. You will work collaboratively within a cluster of stores, prioritizing customer satisfaction and operational excellence.

Requirements

• Passionate about coffee and café products.
• Positive attitude and enjoyment in working with people.
• Ability to listen and solve problems effectively.
• Skill in making correct recommendations for beverages and food items.
• Well-organized, efficient, and capable of multi-tasking.
• Clear and respectful communication skills.

Nice To Haves

• Experience in a customer service role.
• Knowledge of coffee brewing techniques and equipment.

Responsibilities

• Work on the café floor, engaging in physical activities such as prolonged standing, bending, lifting, and operating espresso machines.
• Deliver exceptional beverages while building rapport with customers and providing friendly, fast service.
• Make relevant beverage and food recommendations to enhance customer experience.
• Maintain a welcoming café environment by ensuring a stocked bake case and neatly displayed merchandise.
• Prioritize cleanliness and tidiness in the café to enhance the customer experience.
• Execute operational standards correctly and in a timely manner, adhering to safety and health codes.
• Protect company assets by controlling waste and shrinkage.
• Assist customers and employees with urgency and care.

Benefits

• Sick pay equal to 1 hour for every 40 hours worked for part-time employees working less than 20 hours per week.
• Employee Discount for all employees.
• Vacation time based on scheduled hours for part-time employees working 20-29.99 hours per week.
• Personal Days based on scheduled hours for part-time employees.
• Company Holidays for part-time employees.
• 401(k) plan for part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed