Barnes & Noble - Springfield, VA

posted 2 days ago

Full-time - Entry Level
Springfield, VA
5,001-10,000 employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Barista at Barnes & Noble, you will provide exceptional service to customers by crafting beverages and baked goods, ensuring a delightful experience that complements their visit. Your role involves engaging with customers, making personalized recommendations, and maintaining a clean and welcoming café environment. This temporary position emphasizes teamwork and collaboration within the store cluster to enhance overall customer satisfaction.

Responsibilities

  • Provide first-class service to customers with every drink and baked good created.
  • Engage with customers to build rapport and ensure a pleasurable experience.
  • Make relevant beverage and food recommendations to enhance customer satisfaction.
  • Maintain a clean and tidy café environment, ensuring all merchandise is neatly displayed.
  • Execute operational standards in a timely manner, adhering to safety and health codes.
  • Protect company assets by controlling waste and shrinkage.
  • Assist both customers and employees with urgency and care.

Requirements

  • Passionate about coffee and café products.
  • Positive attitude and enjoyment in working with people.
  • Ability to listen and solve problems effectively.
  • Well-organized, efficient, and capable of multi-tasking.
  • Clear and respectful communication skills.

Nice-to-haves

  • Experience in a retail or café environment.
  • Knowledge of espresso machines and beverage preparation.

Benefits

  • Flexible scheduling options.
  • Employee discounts on products.
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