Barista

Starbucks - Gatlinburg, TN

Full-time - Entry Level

Gatlinburg, TN

Food Services and Drinking Places

About the position

The Barista position at Starbucks is essential for delivering exceptional customer service and creating a welcoming environment for customers. This role involves preparing quality beverages and food products, maintaining store cleanliness, and supporting team dynamics while adhering to Starbucks' operational standards and guiding principles.

Responsibilities

• Provide legendary customer service to all customers.
• Maintain a calm demeanor during high volume periods to ensure store operations meet standards.
• Anticipate customer and store needs by evaluating the environment and customer cues.
• Communicate necessary information to the manager to enhance the customer experience.
• Assist with training new partners by providing positive reinforcement and coaching.
• Contribute to a positive team environment by recognizing changes in partner morale and performance.
• Deliver quality beverages and food products consistently by following recipe and presentation standards.
• Follow health, safety, and sanitation guidelines for all products.
• Maintain a clean and organized workspace for efficient operations.
• Recognize and reinforce individual and team accomplishments.

Requirements

• No previous experience required.
• Ability to maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, and holidays.
• Meet store operating policies and standards for quality and safety.
• Engage with customers and respond to their needs through clear communication.
• Comply with the dress code prohibiting certain tattoos and unnatural hair colors.
• Ability to prepare food and beverages according to standard recipes.

Nice-to-haves

• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships with customers.

Benefits

• Flexible scheduling options.
• Employee discounts on products.