Hiltonposted 8 months ago
Full-time • Entry Level
Key West, FL
Accommodation

About the position

As a Bartender at Casa Marina Resort, you will play a crucial role in delivering outstanding guest service and ensuring financial profitability for the hotel. Your primary responsibility will be to prepare and serve beverages and food to guests, adhering to the highest standards of quality and service. You will greet guests warmly and respond to their inquiries and requests in a timely, friendly, and efficient manner. Mixing and garnishing beverages according to established recipes and portion control standards will be a key part of your daily tasks. You will also be responsible for presenting and serving beverages to guests, ensuring that all service complies with federal, state, local, and company laws and regulations regarding the serving of alcoholic beverages. In addition to beverage preparation, you will accurately total, process, and collect payments from guests using the point-of-sale system. This includes handling cash, processing credit and debit card transactions, making change, and managing gift certificates, cards, and vouchers. Maintaining the bar's stock is essential, which involves ensuring that beer, wine, spirits, and other necessary supplies such as paper products, straws, stirrers, condiments, glassware, ice, and produce are well-stocked and organized. You will also be responsible for cutting, storing, and ensuring the quality of all beverage-related perishables. Responding professionally to inebriated guests is an important aspect of the role, ensuring a safe and enjoyable environment for all patrons.

Responsibilities

  • Greet guests and respond to inquiries and requests in a timely and friendly manner.
  • Mix and garnish beverages according to recipe and portion control standards.
  • Present and serve beverages to guests.
  • Check guests for proper identification and serve alcoholic beverages in accordance with laws and regulations.
  • Accurately total, process, and collect payments from guests using the point-of-sale system.
  • Stock and maintain the bar with necessary supplies and products.
  • Cut, store, and ensure product quality of beverage-related perishables.
  • Respond professionally to inebriated guests as needed.

Requirements

  • Demonstrated experience in bartending or a similar role.
  • Knowledge of beverage preparation and service standards.
  • Ability to handle cash and process payments accurately.
  • Strong customer service skills and a friendly demeanor.
  • Ability to work in a fast-paced environment and manage multiple tasks.

Nice-to-haves

  • Experience in a hotel or resort setting.
  • Familiarity with point-of-sale systems.
  • Knowledge of local and state alcohol laws and regulations.

Benefits

  • Competitive salary and tips.
  • Employee discounts on hotel stays and dining.
  • Opportunities for career advancement within Hilton.
  • Comprehensive health insurance options.
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