Bartender

Buffalo Wild Wings, LaVale - La Vale, MD

Full-time - Entry Level

La Vale, MD

About the position

The Bartender at Buffalo Wild Wings in LaVale, Maryland, is responsible for creating a unique and personal experience for guests by effectively presenting food and beverage options. This role involves engaging with guests, preparing drinks, and maintaining a clean and organized bar area while adhering to company standards and procedures.

Responsibilities

• Make personal connections with Guests to create loyalty through engaging conversations
• Participate in Mystery Shop, GEM, and BARS program; follow Company Standard Operating Procedures for BARS program
• Check Guests' identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Read and organize tickets to quickly and accurately serve Guests and manage large crowds
• Prepare alcoholic and non-alcoholic beverages per the standards and specifications set forth in the Standard Operating Procedures
• Maintain service, cleanliness, and operational responsibilities
• Follow Steps of Service and other Company Operating Procedures
• Buss, reset bar, restock caddies, and clean menus
• Stock bar and refill ice bin
• Remove debris and spills from the floor in assigned section
• Replace kegs and restock bottled beer and alcohol when necessary
• Monitor and manage bar inventory and cost control measures
• Ensure proper levels of inventory including stemware, glassware, garnishes, etc.
• Take food and beverage orders from Guests and prepare beverages for those guests as well as the servers' Guests
• Collect and accurately process Guest payments per the Company’s Standard Operating Procedures
• Limit problems and liability related to customer excessive drinking by taking appropriate precautions
• Maintain clean and sanitary bar area, equipment, and blenders
• Perform FOH support opening and/or closing duties as required
• Complete other duties as assigned by management.

Requirements

• Ability to create personal connections with guests
• Knowledge of alcohol service laws and regulations
• Experience in bartending or food service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic math skills for handling payments and inventory management

Nice-to-haves

• Experience with inventory management
• Knowledge of drink recipes and preparation techniques
• Customer service experience in a restaurant or bar setting

Benefits

• Flexible scheduling
• Employee discounts
• Opportunities for advancement