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Insight Global - Chattanooga, TN

posted about 2 months ago

Full-time
Chattanooga, TN
Administrative and Support Services

About the position

The Batch Support Representative is responsible for processing medical claims by verifying and updating information about submitted claims and reviewing the work processes required to determine reimbursement. This role involves providing billing analyses of claims and applying standards of federal regulations to ensure correct billing practices.

Responsibilities

  • Processing medical claims by verifying and updating information about submitted claims.
  • Reviewing work processes required to determine reimbursement.
  • Providing billing analyses of claims.
  • Applying standards of federal regulations to ensure correct billing practices.
  • Reviewing charges and calling insurance companies to resolve customer issues for claim payments.
  • Collaborating with payment posters and assisting with revising Explanation of Benefits (EOBs).
  • Working closely with insurance companies to obtain necessary information to close patient claims.

Requirements

  • Experience in reviewing charges and calling insurance companies.
  • Ability to solve customer issues related to claims processing.
  • Experience collaborating with insurance to obtain information for claims.
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