BCT Partners - Technical Program Manager

$125,000 - $135,000/Yr

Community Science - Washington, DC

Full-time - Manager

Washington, DC

Professional, Scientific, and Technical Services

About the position

The Technical Program Manager at BCT Partners is a leadership role responsible for coordinating and managing project teams to deliver high-quality and timely results. This position involves overseeing project management activities, ensuring effective communication with clients, and integrating with various teams within the Technology Line of Business. The role also includes supervisory responsibilities, requiring the manager to lead and support team members while maintaining client transparency and addressing technical issues.

Responsibilities

• Track and manage activities, timelines, resources, and outcomes.
• Ensure systems and procedures are in place to support efficient project execution.
• Develop communication and quality control plans, including reporting and corrective actions.
• Serve as the primary contact for the client.
• Prepare timely and accurate reports as needed.
• Oversee requirements management and refine solutions based on client feedback.
• Provide scheduling, progress estimations, and recommendations.
• Implement solutions, train the client, and manage updates.
• Act as the main point of contact throughout the project lifecycle.
• Ensure staff understand duties, expectations, and deadlines.
• Monitor productivity and provide feedback and coaching.
• Foster a team mentality, supporting staff growth and resolving issues.
• Participate in hiring, training, and performance evaluations.
• Ensure adherence to policies and procedures, involving senior leaders or HR when necessary.
• Maintain client transparency through various communication channels.
• Provide support for user access, site updates, and technical issues during the maintenance phase.

Requirements

• Bachelor's or Advanced Degree from an accredited institution, preferably in Project Management, Computer Science, or a related field.
• 7-10 years of project management experience, with demonstrated skills in overseeing web-based systems with complex data processing requirements.
• Required Certification: PMP (Project Management Professional).
• Knowledge of Agile methodologies and experience in OME (Online Management Environment) projects.
• Business Development experience, including proposal writing and client relationship management.
• Proficient in 508 compliance for accessibility standards.
• Strong organizational and project coordination skills, with an ability to manage multiple priorities effectively.
• Excellent written and spoken communication skills for facilitating online and in-person meetings.
• Strong interpersonal skills, able to network, collaborate, and build relationships with diverse teams, clients, and partners.
• Demonstrated ability to lead and motivate cross-functional teams, with experience working with individuals of varying seniority.
• Strong analytical skills, with experience in aggregating, analyzing, and presenting data from multiple sources.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and familiarity with virtual meeting platforms.

Benefits

• Heavily subsidized medical, dental and vision coverage.
• Fully vested 401k plan with company match.
• Company paid life and disability insurance plans.
• Paid family leave.
• Plentiful paid time off policy.