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BDC Sales Agent
$45,760 - $52,000/Yr
Lexus Escondido - Escondido, CA
posted about 2 months ago
Full-time
Escondido, CA
About the position
The BDC Sales Agent position at Lexus Escondido is a full-time role focused on building customer relationships through effective communication and sales techniques. The agent will handle inbound and outbound calls, schedule appointments, and ensure customer satisfaction, contributing to a dynamic and customer-focused automotive team.
Responsibilities
- Handle inbound and outbound sales calls to establish rapport with customers.
- Schedule appointments and deliver top-notch service to ensure customer satisfaction.
- Build lasting customer relationships through effective communication.
- Meet or exceed Key Performance Indicators (KPIs) consistently.
Requirements
- At least 3 years of experience handling inbound/outbound sales calls.
- Excellent telephone etiquette and outstanding verbal and written communication skills.
- Proven track record in inside sales, internet marketing, or appointment scheduling.
- Natural ability to connect with clients and build lasting relationships.
- Proactive attitude with quick learning and resilience.
- Professional demeanor in customer interactions, even in challenging situations.
- Strong problem-solving skills and ability to resolve issues efficiently.
- Proficient in Microsoft Office with excellent typing and writing abilities.
- Attention to detail and strong organizational skills.
- Willingness to work varied hours, including weekends and holidays as needed.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Tuition reimbursement
