Beauty Concierge - Natick Mall

Nordstrom - Wayland, MA

Full-time

Wayland, MA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Beauty Concierge role at Nordstrom is focused on delivering exceptional customer service in the cosmetics area. The position involves assisting customers with inquiries about cosmetic products, supporting store operations, and maintaining confidentiality while ensuring a positive shopping experience.

Responsibilities

• Greet and direct customers
• Assist customers with cosmetic inquiries and products
• Provide information and directions related to cosmetics
• Support store operations as a general resource for customers and employees
• Maintain a high level of confidentiality
• Make deliveries to customers

Requirements

• Ability to communicate clearly and professionally with coworkers and customers
• Ability to suggestively sell and connect customers to salespeople
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
• Strong decision-making and problem-solving skills

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources