Kroger - Golden, CO
posted 4 days ago
About the position
Interact with the customer within and outside of the adult beverage department. Help customers make informed decisions in their shopping experience. Plan, organize, train and direct Adult Beverage department clerks; perform production and customer service functions; maximize store sales and profits. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family!
Responsibilities
- Interact with customers in the adult beverage department.
- Help customers make informed decisions.
- Plan, organize, train and direct Adult Beverage department clerks.
- Perform production and customer service functions.
- Maximize store sales and profits.
- Demonstrate the company's core values.
Requirements
- Willing to work weekends and holidays.
- Minimum 21 years of age.
- Past work record reflects dependability and integrity.
- Understand all key components of department operations.
- Knowledge of applicable laws and regulations related to employment practices, safety and State Adult Beverage Laws.
- Qualified and able to operate power machinery and work with various job tools.
- Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
- Effective written and oral communication skills.
- Demonstrated ability to make intelligent decisions quickly.
- Ability to tactfully and calmly handle stressful situations.
- Mathematical skills: Ability to calculate figures and amounts such as discounts, interest and percentages.
Nice-to-haves
- Grocery retail work experience and/or backup manager experience.
- Understanding of all key components of department operations.
- Engage the customer with a smile and friendly welcome.
- Develop a relationship with customers and get to know them on a first name basis when possible.
- Assist customers in finding the adult beverage they are looking for or make suggestions.
- Assist customers in pairing wines with food or with their party needs.
- Be familiar with the adult beverage sections and assortment.
- Conduct a minimum of 2 tastings time a week.
- Take customer special orders and communicate with customer about availability and delivery date.
- Conduct daily department walk to ensure standards are in place.
- Execute the Weekly Display Plan.
- Maintain accurate ad shelf signs, merchandising signs and Point of Sale (POS) in clean, attractive condition.
- Order and maintain adequate inventory for ad and display support.
- Maintain Planograms.
- Communicate weekly sales opportunities to the grocery manager.
- Keep department clean, organized and safe.
- Maintain Accurate Pricing and Accurate Computer Assisted Ordering entries.
- Supervise and coach direct reports in the performance of their duties.
Benefits
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career.
- Vast potential for growth through industry-leading training programs and diverse career pathways.
