All Care Health Center - Council Bluffs, IA
posted 3 days ago
Full-time - Entry Level
Council Bluffs, IA
Ambulatory Health Care Services
About the position
All Care Health Center's mission is to provide affordable, comprehensive, high quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community's well-being. Responsible for coordinating with the behavioral health team and other community resources to support and optimize patient health outcomes.
Responsibilities
- Responsible for managing behavioral health EHR tasks.
- Manages voicemails and completes follow up within 2 business days.
- Manages and completes prior authorizations within 2 business days.
- Follows up on staff messages and in-basket tasks within 2 business days.
- Deliver quality, comprehensive nursing care to behavioral health patients.
- Assists in rooming patients as necessary.
- Triages patients in person and via phone as necessary.
- Dispenses medication and coordinates medication refills.
- Facilitates medication administration on long-acting injectable antipsychotics.
- Secures medications to dispense from Safe Net RX.
- Starts IV therapies as necessary.
- Provides wound care as necessary.
- Provides patients with information about their condition, treatment options, and self-management strategies.
- Documents all patient interactions, education, and outcomes within 24 business hours.
- Manages schedule for all substance use disorder patients (monthly drug screenings).
- Provides care coordination services and evidence-based interventions.
- Facilitates transportation of patients to hospital when necessary.
- Supports medication management through treatment adherence education.
- Supports providers through providing additional education to patients as needed.
- Assists patients with medication assistance paperwork.
- Completes prior authorizations as needed within 24-48 business hours.
- Provides follow-up to patient care as requested/needed.
- Facilitates integration of care within ACHC departments and outside entities.
- Assists other departments in opening patient's appointment access to providers.
- Coordinates referrals with Access Services team for patients in need of community resources.
- Assists in coordinating health services with patients referred to ACHC.
- Maintains established relationships with community partners.
- Participates in initiatives with community partners to improve access to services.
- Other duties as assigned.
Requirements
- Registered Nurse(RN) required
- Bachelor's degree in Nursing from an accredited nursing program preferred
- One year of full-time work-related experience in agency and/or medical clinic service delivery (counseling, case management, outreach, prevention/education, etc.)
Benefits
- Medical, Dental and Vision Insurance
- Generous time off including Paid Time off (PTO) and Personal days
- 10 paid holidays, including your birthday
- Employer paid Life Insurance and Long-Term Disability
- 401(k) match up to 4%
