Behavioral Health Receptionist

About the position

The Behavioral Health Receptionist at Sea Mar Community Health Centers is a full-time role responsible for providing administrative support and excellent customer service at the Tacoma - Cushman Behavioral Health clinic. The receptionist will greet visitors, handle incoming calls, and assist with various clerical tasks while maintaining confidentiality and professionalism. This position may also require working at the Tacoma - 19th Street Behavioral Health clinic as needed.

Responsibilities

• Greet and provide guidance to all visitors and callers to the facility.
• Answer all incoming calls using courteous customer service principles.
• Provide secretarial support to the Site Manager and other staff.
• Schedule appointments and manage clerical tasks such as typing, word processing, and filing.
• Maintain confidentiality at all times while handling sensitive information.

Requirements

• High School diploma, GED, or equivalent required.
• Experience using EPIC software.
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
• Strong computer skills and familiarity with office equipment.
• Excellent organizational skills.

Nice-to-haves

• Bilingual English/Spanish is preferred, but not required.

Benefits

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• Employee Assistance Program (EAP)
• Paid-time-off starting at 24 days per year + 10 paid Holidays
• 401(k)/Retirement options