PWP Health, LLC - Chicago, IL

posted about 2 months ago

Full-time - Mid Level
Chicago, IL

About the position

The Behavioral Health Supervisor is responsible for overseeing a team providing community-based services to individuals with serious mental illness. This role requires a Qualified Mental Health Professional (QMHP) certification and involves direct supervision, coordination of care, and ensuring compliance with regulatory standards. The supervisor will engage with various stakeholders, maintain client records, and participate in interdisciplinary team activities to enhance service delivery and client outcomes.

Responsibilities

  • Serves as a back-up to support IATP assessment activities, when necessary.
  • Convening the Child and Family Team for person-centered planning.
  • Consulting with identified medical and non-medical providers, engaging community and natural supports, and including their input in the person-centered planning process.
  • Review/Approve all team member progress notes.
  • Provide weekly supervision to all team members.
  • Create/Review schedules for all team members.
  • Provide routine monitoring of services being rendered by team members for quality assurance.
  • Deliver direct care services.
  • Maintain/Audit all team member consumer charts for 100% compliance.
  • Manage and approve time and attendance.
  • Report to manager on a weekly basis on progress or regress of team caseload.
  • Ensure the team maintains a full caseload.
  • Maximize services for clients' needs to ensure continuity of care.
  • Conduct monthly outcome summaries and progress of consumer goals.
  • Maintain 100% authorizations on all consumers within the team.
  • Coordinate behavioral health services and other interventions for the client or other family members with other professionals and Child and Family Team members.
  • Monitor and document the status of the recipient's progress and the effectiveness of the strategies and interventions outlined in the IATP.
  • Ensure that services are provided in a manner which meets all applicable regulatory licensure and accreditation regulations.
  • Participate in multidisciplinary staffing and attend all appropriate in-services, workshops, or continuing education programs.
  • Keep client medical record charts and personnel file information up to date in a timely manner.
  • Participate on interview and orientation team.
  • Responsible for admissions and discharge process.
  • Work to ensure mental health outreach, education, and prevention in the community.
  • Maintain strict confidentiality according to all Federal and State guidelines and requirements.
  • Exemplify personal and professional conduct and uphold the Professional Code of Ethics.
  • Maintain a cooperative relationship with employees, medical staff, and others.
  • Responsible for personal development to ensure current knowledge in the profession.
  • Willingness to work beyond what is required periodically and travel for continuing education hours.
  • Maintain service notation that meets agency notation standards, Medicaid standards, and/or any other auditing agency such as the LME.
  • Be available in the on-call rotation for 24/7-365 days per year first responder coverage.
  • Maintain the flexibility to respond to client needs and crisis situations beyond the agency's normal working hours.
  • Deliver services in various environments, such as homes, schools, jails, homeless shelters, etc.
  • Perform any other job-related duties as specified by the supervisor.

Requirements

  • Must be a Qualified Mental Health Professional (QMHP).
  • Master's degree required.
  • Minimum of 1 year of supervising experience required.
  • Valid Driver's License required.

Nice-to-haves

  • Experience in community-based mental health services.
  • Knowledge of Medicaid standards and compliance regulations.

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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