Behavioral Health Supervisor

Promises Behavioral Health - Houston, TX

Full-time - Mid Level

Houston, TX

Nursing and Residential Care Facilities

About the position

The Behavioral Health Supervisor oversees the daily operations of Behavioral Health staff in a residential treatment facility, ensuring that client activities are conducted effectively and in alignment with clinical and treatment goals. This role involves managing staff schedules, conducting performance reviews, and maintaining a supportive environment for clients in recovery. The supervisor is responsible for quality assurance, staff training, and collaboration with clinical teams to enhance service delivery.

Responsibilities

• Supervise Behavioral Health staff and oversee daily client activities.
• Maintain staff schedules and manage time, including reviewing and approving time cards.
• Conduct performance reviews and quality assurance checks for residential facilities.
• Provide coaching and make recommendations for disciplinary actions as needed.
• Participate in interviews, onboarding, and training of staff.
• Attend local leadership meetings as requested by the Behavioral Health Director.
• Maintain documentation of staff training and collaborate with HR on staffing activities.
• Coordinate client transportation and outside appointments.
• Ensure compliance with federal and state regulatory requirements.

Requirements

• A minimum of four years' experience in substance use, mental health, or healthcare field, or a Bachelor's degree, or a healthcare license, or an equivalent combination of experience and education.
• High school diploma preferred.
• Valid Driver's License required.
• Ability to communicate clearly and persuasively in various situations.
• Knowledge of organization, communication, and interpersonal skills.
• Ability to maintain confidentiality of sensitive information.
• Familiarity with evidence-based practices in client care.

Nice-to-haves

• Experience with motivational interviewing and trauma-informed approaches.
• Knowledge of the stages of change model and relapse potentials.
• Familiarity with electronic medical records.

Benefits

• Health insurance
• Paid time off
• Professional development opportunities