About the position
The Behavioral Health Consultant (BHC) plays a crucial role in providing supportive advocacy to patients and their families as part of an interdisciplinary healthcare team. This position is designed to help patients overcome barriers to their progression of care, particularly focusing on those who are chronically ill. The BHC will work closely with healthcare providers, nurse care managers, case management, and other staff at CoxHealth to ensure a patient-centered approach in coordinating healthcare needs and wellness goals. The BHC's responsibilities include assisting patients in managing behaviors that affect their health, thereby promoting better health outcomes and enhancing the overall patient experience. In this role, the BHC will engage with patients to understand their unique challenges and work collaboratively to develop strategies that facilitate their health management. This may involve direct interaction with patients, conducting assessments, and providing education on behavioral health issues. The BHC will also be responsible for documenting patient interactions and progress in electronic health records, ensuring that all information is accurate and up-to-date. The position may also include the provision of integrated behavioral healthcare services through telehealth communications, depending on the specific needs of the patients and the healthcare team. The BHC is expected to maintain a high level of professionalism and confidentiality while fostering a supportive environment for patients. This role is essential in bridging the gap between behavioral health and primary care, ensuring that patients receive comprehensive care that addresses both their physical and mental health needs.
Responsibilities
- Provide supportive advocacy to patients and their families as part of an interdisciplinary healthcare team.
- Assist chronically ill patients in managing behaviors that affect their health.
- Work closely with providers, nurse care managers, and case management to coordinate healthcare needs.
- Document patient interactions and progress in electronic health records.
- Engage with patients to understand their challenges and develop management strategies.
- Provide education on behavioral health issues to patients and families.
- Facilitate integrated behavioral healthcare services via telehealth communications if applicable.
Requirements
- Master's Degree in Social Work, Counseling, or PsyD for Behavioral Health Consultant I.
- Doctorate (PsyD or PhD) in Psychology for Behavioral Health Consultant II.
- Active LCSW Licensure, LPC, or MO State Licensed Psychologist required for Behavioral Health Consultant I.
- Active Missouri License as a Psychologist required for Behavioral Health Consultant II.
- Previous experience with electronic health records or work in a family practice medical office preferred.
- Excellent telephone and interpersonal communication skills.
- Ability to multi-task and prioritize with strong organizational skills.
- Strong knowledge of medical terminology.
- Computer experience required.
Nice-to-haves
- Experience with telehealth communications.
- Familiarity with patient-centered care approaches.
Benefits
- Free parking
- Health insurance
- On-site gym
- Dental insurance
- Vision insurance
- Childcare assistance
- Retirement plan with employer match up to 5%
- Tuition discounts and reimbursement for continuing education
- Employer-provided mental health services for employees and eligible family members
- Free and convenient parking
- CoxHealth Fitness Center and Child Care discounts
- Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store
