Bell Gardens - Gaming Associate - Casino Customer Service
$43,680 - $43,680/Yr
Knighted Ventures - Downey, CA
posted 3 days ago
Full-time - Entry Level
Downey, CA
Amusement, Gambling, and Recreation Industries
About the position
As a Gaming Associate at Knighted, you will oversee live card-room games, ensuring fairness and accuracy while providing exceptional customer service. This role involves collaboration with casino personnel and dealers, handling casino chips, and reporting any suspicious activity. The position emphasizes teamwork and a positive environment for both guests and colleagues.
Responsibilities
- Oversee live card-room games and ensure game fairness and accuracy.
- Handle casino chips and manage game operations.
- Collaborate closely with casino personnel and dealers.
- Report any suspicious activity promptly.
- Foster exceptional customer service and maintain a positive environment for guests and colleagues.
Requirements
- Must be 21 years of age or older.
- Authorization to work in the U.S.
- Physical ability to sit or stand at a table for 3 to 4 hours.
- Ability to see and hear consistently and regularly.
- Proficient in mental math (addition, subtraction, multiplication, and division).
- Ability to pass a lifetime background check, credit check, and drug screen.
Nice-to-haves
- Experience in customer service or gaming industry is a plus.
- Strong attention to detail and teamwork skills.
Benefits
- Competitive pay starting at $21 per hour with a $2 differential for overnight shifts.
- Comprehensive benefits including 401(k), health, vision, and dental insurance.
- Employee Assistance Plan (EAP) and paid time off.
- One-time $75 clothing reimbursement for dress code needs.
- Commuter benefits for daily travel convenience.
