Bellhop/Valet

$52,000 - $52,000/Yr

Salamander Hotels & Resorts - Middleburg, VA

Full-time - Entry Level

Middleburg, VA

Accommodation

About the position

As a Guest Services Associate/Bellhop/Valet at Salamander Middleburg, you will be the face of our luxurious resort, responsible for ensuring that every guest feels welcome and valued. This role involves providing exceptional service, assisting with luggage, parking vehicles, and sharing information about the resort and local attractions. Your attention to detail and passion for hospitality will contribute to creating memorable experiences for our guests.

Responsibilities

• Provide seamless luggage assistance to arriving and departing guests.
• Safely park and retrieve guest vehicles.
• Escort guests to their rooms, sharing details about our property and services.
• Maintain a tidy front drive area and ensure clear fire lanes.
• Store and tag guest luggage efficiently.
• Assist with guest room drops and shoe shining.
• Be knowledgeable about local attractions and resort amenities.
• Problem-solve and follow up on guest requests.
• Operate both automatic and standard vehicles.

Requirements

• High School Diploma or equivalent.
• Valid driver's license with no more than 2 moving violations in the last 2 years.
• Ability to lift up to 60 pounds and work in various weather conditions.
• Excellent communication skills.
• Basic computer proficiency.
• Familiarity with the local area and flexibility to work weekends and holidays.

Benefits

• Competitive salary with generous tips; hourly rate is $12, with potential earnings up to $25 per hour.
• Health & welfare benefits.
• 401(k) retirement plan.
• Dental and vision coverage.
• Paid time off.
• Discounts on dining, spa, golf, and more.
• Free meals and uniforms.
• Maternity and paternity leave.