Hub International - San Antonio, TX
posted 4 months ago
As a Benefits Account Coordinator at HUB International, you will play a crucial role in supporting our Employee Benefits Insurance team. This position is designed for individuals who are eager to contribute to a dynamic account management team, assisting with daily service needs, pre-renewal, and renewal processes. Your primary focus will be on ensuring exceptional client service through collaboration and proactive engagement with Account Managers, Account Executives, and Sales Consultants. This role is pivotal in maintaining the high standards of service that HUB is known for, and it requires a Texas General Lines Life & Health insurance license, which you will need to obtain within sixty days of employment and maintain throughout your tenure. Located in downtown San Antonio, TX, this position offers a hybrid work schedule after an onboarding period, allowing for three days in the office and two days remote. At HUB, we pride ourselves on fostering an entrepreneurial culture that empowers our employees to make informed decisions for our clients and the organization. We are committed to investing in your future, providing continuous opportunities for growth and development, and ensuring that our employees have a competitive and flexible benefits package that evolves with their needs. In this role, you will be expected to demonstrate excellent customer service skills, both verbal and written, and possess relevant administrative or customer service experience. Familiarity with benefits administration and tools like BenefitPoint will be advantageous. Daily tasks will involve working with Microsoft Office products, so strong knowledge in these applications is essential. Being bilingual in English and Spanish is also a plus, as it enhances our ability to serve a diverse client base effectively.