Benefits Administration Services Associate

$40,320 - $50,400/Yr

Conduent - Chesapeake, VA

Full-time - Mid Level

Onsite - Chesapeake, VA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Benefits Administration Services Associate at Conduent HR Services, LLC plays a crucial role in supporting pension team leaders and clients by serving as a subject matter expert. This position involves performing technical work, data organization, and coordination to ensure efficient service delivery in a fast-paced environment. The associate will handle various tasks related to pension benefits, including processing applications, analyzing benefits, and responding to client inquiries.

Responsibilities

• Serve as a subject matter expert to support pension team leaders and clients.
• Perform routine and recurring plan administration tasks for client's defined benefit plans.
• Process retirement benefit applications and verify the accuracy of information.
• Analyze pension benefits to process calculations and provide communications to clients.
• Research and respond to plan-participant issues regarding eligibility and calculation reviews.
• Collaborate with team members to address pension benefit questions and queries.
• Review benefit reports to identify solutions and provide recommendations to management.
• Perform reporting and data analysis to present pension benefit information clearly.
• Assist junior employees by answering questions and providing feedback.

Requirements

• Mid-level Excel skills preferred.
• Proficient in SQL preferred.
• Strong organizational skills and ability to work in a fast-paced environment with firm deadlines.
• Developed proficiency within a range of analytical or operational processes.
• Ability to propose improvements to processes and methods.

Nice-to-haves

• Experience in pension benefits administration.
• Familiarity with Business Requirements Document (BRD) processes.

Benefits

• Health insurance coverage
• Dental insurance
• Vision insurance
• Disability insurance
• Paid holidays
• Paid time off (PTO)