Benefits Coordinator II

$48,722 - $48,722/Yr

University of Central Florida - Orlando, FL

Full-time - Mid Level

Hybrid - Orlando, FL

Educational Services

About the position

The Benefits Coordinator II at the University of Central Florida is responsible for coordinating and educating employees on a wide range of benefits, including insurance and retirement programs. This role serves as a liaison and subject matter expert, ensuring that employees understand their benefits options and assisting them with enrollment and inquiries. The position requires strong communication skills and a comprehensive understanding of employee benefits, compliance, and human resources best practices.

Responsibilities

• Educate and assist employees with enrollment in insurance plans sponsored by the Division of State Group Insurance and University.
• Provide day-to-day guidance on all aspects related to employee benefits, including eligibility, plan coverage, and plan details.
• Assist employees with enrollment in State retirement plans, as well as voluntary 403(b) and 457(b) plans, and 401(a) FICA Replacement Plan.
• Conduct in-depth one-on-one retirement meetings and facilitate retirement estimates.
• Counsel employees regarding off-boarding as it relates to insurance continuation and COBRA eligibility.
• Communicate with employees regarding inquiries, issues, and complaints via personal appointments, email, and telephone.
• Serve as a liaison between employees and vendors to ensure quick resolutions.
• Facilitate Benefits New Hire Orientations, Open Enrollment Sessions, and other educational training as needed.
• Update, maintain, audit, and verify benefits data in HCM/third party database systems.
• Maintain knowledge of university compliance with federal, state, and local health care laws.

Requirements

• Bachelor's or Master's degree
• 2+ years of relevant experience in human resources or employee benefits
• Strong understanding of employee insurance and retirement benefits
• Familiarity with Human Resources best practices
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and ERP systems like Workday
• Organizational skills and ability to multitask

Nice-to-haves

• Experience within higher education or government benefits programs
• Knowledge of Florida State Group Insurance and Retirement System
• PHR or SHRM-CP professional designations
• Strong customer service orientation
• Analytical and problem-solving skills

Benefits

• 401(a)
• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Employee discount
• Life insurance