Benefits Coordinator-Intermediate (On-Site) UTHP Radiology MARC

UT Health - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Educational Services

About the position

The Benefits Coordinator-Intermediate position at UTHP Radiology MARC involves providing essential customer service to patients, focusing on appointment scheduling, check-in and check-out procedures, insurance verification, and authorization processes. This role is crucial in ensuring a smooth patient experience and effective communication within the healthcare setting.

Responsibilities

• Provide customer service to patients by scheduling appointments.
• Perform check-in and check-out procedures for patients.
• Verify insurance benefits and obtain necessary authorizations.
• Conduct telephone triage to assist patients with inquiries.

Requirements

• Mid-level experience in a healthcare or customer service role.
• Strong communication skills to interact effectively with patients and staff.
• Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

• Experience with medical billing and coding.
• Familiarity with healthcare insurance processes.

Benefits

• Health insurance coverage.
• Paid time off and holidays.