Benefits Coordinator-Intermediate On-Site (UTHP Radiology)

UT Health - San Antonio, TX

Full-time

San Antonio, TX

Educational Services

About the position

The Benefits Coordinator-Intermediate is responsible for providing essential customer service to patients within the UTHP Radiology department. This role involves scheduling appointments, managing check-in and check-out procedures, verifying insurance benefits, obtaining necessary authorizations, and performing telephone triage to ensure a smooth patient experience.

Responsibilities

• Schedule patient appointments for radiology services.
• Perform check-in and check-out procedures for patients.
• Verify insurance benefits for patients.
• Obtain authorization for services as required.
• Provide telephone triage to assist patients with inquiries.

Requirements

• High School Graduate or equivalent education.
• Experience in customer service, preferably in a healthcare setting.
• Knowledge of insurance verification processes.

Nice-to-haves

• Experience with medical scheduling software.
• Bilingual skills, particularly in Spanish.

Benefits

• Health insurance coverage.
• Paid time off and holidays.
• Retirement savings plan options.