Benefits Coordinator-Intermediate On-Site (UTHP Radiology)

UT Health - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Educational Services

About the position

The Benefits Coordinator-Intermediate position at UT Health Science Center involves providing essential customer service to patients in the radiology department. The role focuses on scheduling appointments, managing check-in and check-out processes, verifying insurance benefits, obtaining necessary authorizations, and conducting telephone triage to assist patients effectively.

Responsibilities

• Provide customer service to patients by scheduling appointments.
• Perform check-in and check-out procedures for patients.
• Verify insurance benefits and obtain necessary authorizations.
• Conduct telephone triage to assist patients with inquiries.

Requirements

• Mid-level experience in a healthcare or customer service role.
• Strong communication skills to interact with patients and healthcare providers.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

Nice-to-haves

• Experience with medical billing and coding.
• Familiarity with electronic health record (EHR) systems.

Benefits

• Health insurance coverage.
• Paid time off (PTO).
• Retirement savings plan.