Benefits Coordinator-Intermediate (On-Site) UTHP Radiology

UT Health - San Antonio, TX

Full-time

San Antonio, TX

Educational Services

About the position

The Benefits Coordinator-Intermediate role at UTHP Radiology is focused on providing exceptional customer service to patients. This position involves scheduling appointments, managing check-in and check-out procedures, verifying insurance benefits, obtaining necessary authorizations, and performing telephone triage under general supervision.

Responsibilities

• Schedule patient appointments efficiently and accurately.
• Perform check-in and check-out procedures for patients.
• Verify insurance benefits and obtain necessary authorizations.
• Provide telephone triage to assist patients with inquiries and concerns.

Requirements

• Experience in a customer service role, preferably in a healthcare setting.
• Knowledge of insurance verification processes and procedures.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

• Familiarity with medical terminology and healthcare systems.
• Experience with electronic health record (EHR) systems.

Benefits

• Health insurance coverage
• Paid time off
• Retirement savings plan