Benefits Coordinator Lead

$52,000 - $64,480/Yr

Public Consulting Group - Clarkston, WA

Full-time - Manager

Clarkston, WA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Benefits Coordinator Lead at Public Consulting Group (PCG) is responsible for managing staff and overseeing project deliverables related to Social Security disability advocacy and benefits management for child welfare agencies. This role involves ensuring effective case development, monitoring staff performance, and maintaining project timelines while facilitating client interactions and reporting on project metrics.

Responsibilities

• Successfully plan, implement, and monitor project plans.
• Manage and facilitate new hire and continuing education training.
• Monitor and implement process steps as defined under Standard Operating Procedures (SOP).
• Monitor, track and provide monthly/quarterly internal reporting.
• Monitor staff caseloads to ensure adequate staffing.
• Monitor quality of staff day-to-day performance.
• Work with Management to ensure project goals and expectations are being met and identify resolutions when necessary.
• General supervisory types of duties.

Requirements

• Ability to evaluate, coordinate and perform a complex set of planning, development, and administrative tasks.
• Experience with managing and supervising 6 to 10 staff.
• Knowledge and understanding of the laws and regulations of SSI/SSDI disability processes and understanding of the relationship between SSI/SSDI and Medicaid/Medicare.
• Familiarity with health care plans.
• Ability to build and maintain working relationships with federal, state and county agency staff.
• Critical thinking and problem-solving skills.
• Excellent written and verbal communications skills.
• Ability to work with a volume of claims and effectively prioritize the staff and workloads.

Benefits

• Medical and dental care benefits
• 401k
• PTO
• Parental leave
• Bereavement leave