Benefits Coordinator

Apache Industrial Services - Houston, TX

Full-time

Houston, TX

Specialty Trade Contractors

About the position

The Benefits Coordinator is responsible for supporting the administration of all employee benefits programs at Apache Industrial Services. This role involves assisting employees with benefits enrollment, addressing benefits-related questions, preparing monthly billing statements, maintaining the benefits management system, and delivering exceptional customer service. The position requires fluency in Spanish and a solid understanding of benefits-related regulations.

Responsibilities

• Assists in administering various employee benefits programs, including group health, flexible spending account, dental and vision, ancillary benefits, disability, life insurance, leave, 401(k), and wellness programs.
• Acts as the primary point of contact for employees regarding all benefits-related matters.
• Documents and maintains administrative procedures for assigned benefits processes, ensuring compliance with government regulations and the timely and accurate submission of required reports and fees.
• Supports the maintenance of employee benefits records, including updating the benefits management system and employee records.
• Provides customer service support to both internal and external customers, addressing inquiries and resolving benefits-related issues.
• Assists with organizing and coordinating meetings to educate employees on company benefits and related wellness programs.
• Helps employees with benefit claims related to health, dental, life insurance, and other applicable benefits.
• Verifies the accuracy of monthly statements for all group policies, maintaining data related to premiums, claims, and costs.
• Supports the completion of benefits reporting requirements, ensuring compliance with company policies and regulatory standards.
• Tracks employee participation in wellness activities and maintains a record of activities completed by employees.
• Performs other duties as assigned.

Requirements

• HS Diploma
• Bachelor's degree in human resources or related field preferred.
• One to two years of related human resources or employee benefits administration experience.
• Fluent in Spanish - Required
• Proficiency with HRIS systems (e.g., Workday, ADP, or similar platforms), benefits administration software, and Excel for tracking and reporting data.
• Solid understanding of benefits-related regulations (e.g., ERISA, HIPAA, ACA, COBRA, etc.) and the ability to ensure compliance with these laws.
• Strong verbal and written communication skills to clearly explain benefits options to employees and work with external vendors.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong problem-solving skills and the ability to handle complex or sensitive employee inquiries related to benefits.