Benefits Coordinator

$41,600 - $45,760/Yr

Altres

Part-time,Full-time

Administrative and Support Services

About the position

The Benefits Coordinator will assist members with their 401(k) benefits by managing inquiries, verifying eligibility for withdrawals, preparing reports, and processing payments. This role requires excellent communication skills and the ability to handle sensitive data while managing a high volume of calls and requests.

Responsibilities

• Handle member inquiries via phone calls and walk-ins.
• Input/edit member information in database.
• Assist with verifying member's eligibility for benefit withdrawals and send follow-up letters or denials as needed.
• Process benefit verification requests from financial institutions, mortgage companies, unemployment office, etc.
• Review and process tax levies, garnishments, forfeited financial security fund applications, etc.
• Review and process death benefits to beneficiaries.
• Perform a quarterly search for missing participant information.
• Review and process Required Minimum Distribution Payments semi-annually.
• Review uncashed checks on a semi-annual basis and reissue payments as needed.
• Process return mail by logging and scanning into system.
• Scan and file all benefit applications and member correspondence into database.
• Create and organize files for storage and maintain inventory of various documents.
• Prepare mailing lists and coordinate the distribution of participant notices/mailings as needed.
• Perform other duties as assigned.

Requirements

• Strong communication (verbal, written, interpersonal) skills.
• Strong analytical and organizational skills.
• Ability to multitask and problem-solve.
• Ability to handle confidential information.
• Ability to work independently and in a team setting.
• Motivated, reliable, hardworking.
• Ability to pass pre-employment state and federal background check and drug test.

Benefits

• Free medical insurance
• Holiday and vacation pay
• A 401(k) plan with 6% match
• Employee discounts on a variety of services and entertainment
• Many other outstanding perks