Benefits Coordinator

Pacs Agency - Farmington, UT

Full-time - Entry Level

Farmington, UT

Administrative and Support Services

About the position

The Benefits Coordinator at PACS plays a crucial role in managing employee benefits and ensuring compliance with legal requirements. This position serves as the first point of contact for benefit-related inquiries and assists employees with various healthcare claim issues. The role emphasizes excellent customer service and support for medical, dental, and vision benefits, as well as short-term and long-term disability benefits. The coordinator will also assist with annual benefit renewals and ensure timely updates to benefits changes.

Responsibilities

• Act as the first point of contact for benefit-related queries and assist employees with healthcare claim issues.
• Deliver excellent customer service to all internal customers via ticketing system, calls, emails, and potentially in person.
• Provide support and assistance to employees with medical, dental, vision, short-term, long-term, and supplemental benefits.
• Assist with the annual benefit renewal process.
• Ensure benefits changes are entered timely and accurately.
• Ensure distribution of required employee notices regarding benefits.
• Conduct audits as directed to ensure compliance with benefit programs.
• Assist with required reporting and compliance related to benefits.

Requirements

• 1-2 years of benefits-related experience preferred.
• Equivalent experience in Workday is preferred.
• Strong organizational and communication skills.
• Advanced knowledge of standard computer and office software.

Benefits

• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance