Benefits Coordinator

$50,003 - $54,995/Yr

Benefit Communication Insourcing - Birmingham, AL

Full-time - Entry Level

Onsite - Birmingham, AL

About the position

The Benefits Coordinator at Benefit Communication Insourcing plays a crucial role in providing employee benefit education and administrative support to the Human Resources department and employees. This position involves conducting benefit reviews, assisting employees with inquiries, and managing various administrative tasks related to employee benefits. The role requires strong communication skills and a thorough understanding of employer-sponsored benefit plans, ensuring that employees receive the necessary support and information regarding their benefits.

Responsibilities

• Contact newly hired employees to schedule one-on-one benefit review sessions.
• Conduct benefit reviews in person or telephonically as needed.
• Follow compliance practices regarding recorded benefit enrollments for all telephonic benefit reviews.
• Analyze census data and create a customized outreach strategy to connect with employees.
• Accept inbound service calls to follow-up, educate, and address employee questions.
• Enter employee and enrollment information into appropriate systems at the time of enrollment.
• Accurately complete paper applications and/or electronic enrollments.
• Develop a detailed understanding of all employer-sponsored benefit plans and respond to inquiries in a timely manner.
• Investigate and resolve benefit-related concerns, including enrollment, deduction, billing, and claims issues.
• Act as a liaison between the client's HR department, employees, BCInsourcing, and benefit carriers.
• Complete various administrative duties as assigned by client and BCInsourcing.
• Regular attendance is required, with hours fluctuating during open enrollment periods and special projects.

Requirements

• High School Diploma/GED equivalent and/or related work experience equivalency.
• At least 1-2 years of Human Resource experience including benefits.
• Proven experience operating in Microsoft Excel, including sorting/filtering, pivot tables, and creating formulas.
• Professional user experience operating in a HRIS payroll/benefit system or Client Relationship Management (CRM) system.
• Demonstrated client service skills while multi-tasking and working with strict deadlines.
• Self-driven outcomes with little supervision.
• Professional experience following a step-by-step process using deductive reasoning.

Nice-to-haves

• Life and Health Producer's License and eligibility for appointment to appropriate insurance carriers.
• Strong knowledge of benefit insurance products, including core and/or voluntary benefit insurance products.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Gym membership
• Health savings account
• Paid holidays
• Paid Training and Professional Development
• Company Provided Equipment
• Medical with HSA; Wellness Program/Gym Reimbursement
• Dental and Vision Plans
• Additional Voluntary Benefits
• 100% Employer-Paid Benefits including STD, LTD, and Term Life & AD&D
• Pet Insurance
• Immediate Paid Time Off Accrual
• Immediate Eligibility for 9 Company-Observed Paid Holidays Plus 4 More Floating Holidays
• Paid Volunteer Day
• Employee Referral Bonus Program