BENEFITS COORDINATOR

Golden Entertainment - Las Vegas, NV

Full-time

Las Vegas, NV

Accommodation

About the position

The Benefits Coordinator at Golden Entertainment Corporate is responsible for providing day-to-day assistance to the Benefits leadership team. This role involves developing and delivering benefits communications, organizing on-site events, and managing the enrollment processes for team members regarding company-issued benefits. The coordinator acts as a liaison between the HR Benefits department and various properties, ensuring effective communication and support for team members' benefits needs.

Responsibilities

• Act as a Human Resources Benefits department liaison to all properties and locations, visiting them as needed to discuss benefits with team members and answer any questions they may have.
• Proactively schedule on-property benefit events and classes, communicate the events via approved communication methods, handle the enrollment of event attendees, and follow up to ensure appropriate attendance.
• Oversee the events by ensuring any presenters are set up and ready to present when scheduled, ensuring the presenters have all the tools needed, and perform any related follow-up as deemed necessary.
• Conduct onsite benefit presentations, as needed.
• Ensure all property Benefits communications boards are consistently updated.
• Create and deliver Benefits communication pieces, including flyers, posters, monthly newsletters, and email blasts, as assigned.
• Work with corporate Marketing department on communication projects.
• Send announcements to newly eligible team members notifying them of their eligibility, ensuring they are familiar with how to enroll and answering any benefits questions they may have.
• Coordinate with company benefits providers to ensure team member enrollments were successfully completed and submitted.
• Assist team members with benefits questions, including eligibility and claims issues.
• Process enrollments and changes in the benefit portal daily.
• Run weekly, monthly, and ad-hoc benefits reports, process enrollment data feeds, and ensure HRIS and benefit portal system updates.
• Coordinate the reconciliation of carrier monthly billing and process accordingly.
• Appropriately handle all medical support orders.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned.

Requirements

• Previous experience performing similar duties within a gaming company preferred.
• Previous experience working with team member benefits preferred.
• Bilingual in Spanish required.
• Ability to effectively organize materials, set priorities, and manage multiple tasks simultaneously.
• Ability to work in a fast-paced environment.
• Ability to handle confidential matters sensitively and appropriately.
• Excellent analytical and problem-solving skills with initiative to propose solutions to challenges without being asked.
• Experience maintaining a positive outlook and friendly communication style during fast-paced periods while handling multi-tasking responsibilities.
• Outgoing personality with the ability to proactively generate positive working relationships with team members.
• Excellent written and verbal communication skills.
• Ability to effectively communicate in small groups, as well as on an individual basis.
• Efficient using Microsoft Office programs, spreadsheets, databases, and HRIS management tools.
• Must be at least 21 years of age.
• Ability to effectively communicate in English, both written and verbal.
• Obtain and maintain all work cards as required by the company.
• Verify right to work in the United States.