Benefits Coordinator

Aston Carter - Pittsburgh, PA

Full-time - Entry Level

Pittsburgh, PA

Administrative and Support Services

About the position

The Benefits Coordinator at Aston Carter is responsible for administering various employee benefits programs, ensuring compliance with applicable laws, and assisting employees with their benefits-related inquiries. This role involves maintaining accurate records, conducting orientations, and managing claims processes, all while providing excellent customer service to employees regarding their benefits.

Responsibilities

• Administer various employee benefits programs, including health, dental, vision, life insurance, and 401(k).
• Conduct benefits orientations and explain the benefits self-enrollment system.
• Maintain employee benefits filing systems and ensure changes are entered in the payroll system for deductions.
• Assist employees with health, dental, life, and other related benefit claims.
• Verify the calculation of monthly premium statements for group insurance policies and maintain statistical data on premiums, claims, and costs.
• Resolve administrative problems with company representatives at the group level.
• Administer COBRA benefits.
• Review and respond to unemployment claims with appropriate documentation.
• Coordinate workers' compensation claims with third-party administrators and follow up on claims.
• Prepare and set up meetings to help employees understand company benefits and incentive programs.
• Prepare and maintain biweekly employee reports, new-hire, and absentee reports.
• Verify invoices related to benefits administration.
• Manage the Leave/Personal leave policy/program.
• Assist HR manager in completing benefits reporting requirements.
• Perform other duties as assigned.

Requirements

• High school diploma or GED with 2-3 years of experience in employee benefits administration.
• Extensive knowledge of employee benefits and applicable laws.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite or similar software.

Nice-to-haves

• Ability to speak Spanish preferred.
• Bachelor's degree in human resources, business, or related fields preferred.
• SHRM-CP or SHRM-SCP and CEBS professional designations preferred.
• Certifications such as Retirement Plan Associate (RPA), Group Benefits Associate (GBA), and Certified Employee Benefits Specialist (CEBS) preferred.