The ARC of Monroe County - Rochester, NY
posted 2 months ago
The Benefits/HR Coordinator at The Arc of Monroe plays a crucial role in managing and coordinating all aspects of employee benefits. This position involves assisting employees with inquiries and resolving issues related to various benefits, including health insurance, 401k/403b plans, leaves of absence, workers' compensation, disability, and Family and Medical Leave Act (FMLA) compliance. The coordinator must ensure that all processes adhere to federal and state laws, as well as agency regulations, with a focus on minimizing the agency's liability concerning these claims. The role requires a proactive approach to problem-solving and a commitment to providing excellent service to employees regarding their benefits. In addition to managing benefits inquiries, the coordinator will be responsible for maintaining accurate records and documentation related to employee benefits. This includes processing claims, tracking leaves of absence, and ensuring timely communication with employees regarding their benefits status. The coordinator will also collaborate with other HR team members to streamline processes and improve the overall employee experience related to benefits administration. The position demands a high level of confidentiality and professionalism, as sensitive employee information will be handled regularly. The Benefits/HR Coordinator will also participate in training sessions and informational meetings to educate employees about their benefits options and any changes to policies or procedures. This role is essential in fostering a supportive work environment where employees feel informed and empowered regarding their benefits choices.